As We Suspected VoIP is no Joke :-)

February 1st, 2008

We saw an interesting article over on the Inquirer stating that VoIP calls struggle to convey humour.

The problem is the range of frequencies used by regular land line telephones is far wider beacause VoIP calls use compression such as G729. The top and bottom end of the spectrums are cut off, and there is far less variation in tone available on Internet Telephony systems.

The variation in vocal tones gives human communication its many nuances. You can call someone a fool, but make it sound like you’re joking, by raising the pitch of your voice. When we joke, we go to a higher pitch and the human voice has a frequency spectrum from 20 hertz to 20 kilohertz, with Voice over IP compression a lot of that range is lost.

So if you try even the most harmless dig at your colleague on an IP telephony call, all human warmth is lost, and you end up delivering the gravest insult possible, in a flat sneery sarcastic tone. So there you have it - Internet telephony is bad for communications :-)

View the article here

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As We Suspected VoIP is no Joke :-)

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Entry Filed under: Voice over IP

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