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IBM puts a toe back in the PBX Market

October 20th, 2009

We are old and grey enough to remember when IBM with ROLM were a major force in the PBX market but after stellar success they faded and were overtaken by the competition. It seems IBM are dipping a toe back in the PBX market by pairing up with Digium and offering a version of the popular Opensource Asterisk PBX system as an add on to their Smart Cube office in a box package.

Customers purchase the Asterisk application from IBM’s Smart Market, and then go to IBM for support. Digium support staff is on call to IBM for tier 2 support, but customers will dealy directly with IBM. The PBX software is sold in two sizes, 20 and 40 concurrent calls.

Smart Cube is sold as a hardware platform with a base set of applications on it and a second set of applications available for customers to buy via Smart Market to address their specific business needs. The Asterisk software can be configured and managed via IBM’s Smart Desk management dashboard, which gives a common look to management of all the Smart Market applications.

Lets see how successful this is and maybe IBM will produce their own flavour of Asterisk in the future.

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IBM puts a toe back in the PBX Market

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