If you follow any of the work I have been doing over the last few weeks you will notice that I have been spending time on the Microsoft Response Point software and accompany product lines. In anlyzing the product’s positioning and relevance within the small business space a glaring trend emerged:
phone systems are becoming unified communications (UC) systems
Today, systems from the likes of Digium and trixbox are no longer phone systems, they are really unified communications systems that offer a “phone system” as one of the many features of their product. In fact, these two companies are not alone in their creation of “more then a phone system.” Almost every company I talk to, work with, or am watching, is moving their phone system to a UC system and the culprit is our friend, integration. For as soon as phone system opens-up, integrates with everything and ties together historically separate communications systems, it has crossed the chasm from phone system to UC system. It is no longer a phone system, but a UC system with phone system capabilities.
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When Phone Systems Become UC Systems
November 11th, 2008
A quick PSA. I will be making a public appearance (it’s been a while). Next week I will be in Orlando, attending ScanSource’s IMPACT NOW event. If you are going to be there, please contact me as I really enjoy meeting readers and other passer-by’s. If you are going to be in Orlando and would like to meet-up, please get in touch.
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November 6th, 2008
I know you like FREE.
Gregely over at Indafon.com, a complete web-based communication service, which integrates Flash-based SIP telephony, Jabber IM services and contact management all from your web browser, has been bugging me for the last few weeks to offer all of you FREE calling credits when you sign-up for Indafon.com. I have been playing around with Indafon for the last couple of hours and it is pretty slick. It has a great user interface and the rates are affordable. If you are a browser centic communicator then you will find Indafon.com very agreeable.
Now, back to those FREE minutes. In order to get some FREE minutes when you sign-up for Indafon (it’s free), enter the code “smithrocks” in the exclusive promo box on the sign up page.
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Get FREE Calling Courtesy of Indafon
November 6th, 2008
Yes, it has been year already.
Earlier today, Doug Mahoney over at Fierce VoIP announced this year’s Fierce 15, a list of 15 VoIP companies blazing a trail within the industry. On the list, were a couple of companies that, to me, have been standouts this year.
- Fonolo - Such a great idea and tool. I can’t believe someone hasn’t scooped them up yet.
- Ifbyphone - As someone who is responsible for online commerce, the tools and resources they have launched this year are awesome.
- Truphone - Their iPhone application and more recently their BlackBerry application are great and have opened them up to two huge market segments.
Of course, kudos to all of the companies on the list (and to Andy Abramson for having three clients on the list…who just happen to be my favs as well). Keep-on innovating!
See the original post:
Fierce 15 Announced, Here Are My Favorites
November 5th, 2008
I don’t care who you are voting for, just go do it.
View original post here:
Go Vote!
November 4th, 2008
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