Ask Mr. Andrews: Hard Phone or Softphone?

Q: I run a small office with 25 employees, 10 of whom work in our call center making outbound sales calls. We are about to deploy an Asterisk based IP PBX, and I am in the process of researching IP phones to complete our solution. I am looking at both SIP based hard […]

Ask Mr. Andrews: Hard Phone or Softphone?

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Add comment November 18th, 2008

All I want for Christmas is a 7961G EnviroXtreme Rugged IP Phone from Coleman Technologies

Just decided what I want for Christmas this year.

The 7961G/62G EnviroXtreme is a hardened, ruggedized IP phone designed created by CTI that provides all the functionality of Cisco’s 7960 IP handsets. The EnviroXtreme has been tested to a variety of MIL-STD 810F and MIL-STD 461E standards and can withstand harsh, extreme conditions including excessive temperatures, […]

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All I want for Christmas is a 7961G EnviroXtreme Rugged IP Phone from Coleman Technologies

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Add comment November 17th, 2008

10 Small Business VoIP Mistakes to Avoid

Over the last few weeks we have talked quite a bit about the best practices in selecting the right small business VoIP phone system. Together we have taken a look at a small business VoIP requirements list, 7 answers you need before buying a phone system, 5 VoIP phone systems under $5,000 and even learned […]

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10 Small Business VoIP Mistakes to Avoid

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Add comment November 17th, 2008

First Look: Polycom SoundPoint IP450 IP Phone with HDVoice

Polycom yesterday announced the release of the new SoundPoint IP450 3 Line IP Phone.

The SoundPoint IP 450 is a mid-range, standards-based SIP phone featuring three lines, Polycom HD Voice and a high-resolution graphical backlit display that supports multiple languages and Asian characters. The 450 is applications-ready with Polycom’s open API and XHTML microbrowser […]

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First Look: Polycom SoundPoint IP450 IP Phone with HDVoice

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Add comment November 11th, 2008

Memo to Microsoft Response Point Team: Bring Back Clippy

So we’re getting excited about working with Microsoft on their new Response Point product line. We have a number of other “appliance” type solutions but Response Point is a bit different in that we feel it might be a good fit for SMB customers who do not have a tremendous amount of IT resources […]

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Memo to Microsoft Response Point Team: Bring Back Clippy

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Add comment November 5th, 2008

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