July 16, 2008
By Daniel Connor
Welcome to the Vonage VoIP Forum Digest
In the Forums
Having trouble configuring the softphone / SIP settings on Nokia N95 Phone? Well look no further than the step-by-step guide in the forums.
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Vonage VoIP Forum Digest - July 16, 2008
Add comment July 24th, 2008
July 3, 2008
By Daniel Connor
Welcome to the Vonage VoIP Forum Digest
In the Forums
A new Vonage subscriber with a cool Darth Vader avatar posts his first thread titled, ‘New subscriber here - anything important I should know?’. Several Vonage Forum regulars gave him a nice warm welcome and gave him some tips about the DD-WRT router, QoS, and Vonage alpha. Go stop by and give him a warm welcome and feel free to post some Vonage tips.
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Vonage VoIP Forum Digest - July 3, 2008
Add comment July 10th, 2008
June 23, 2008
By Daniel Connor
Welcome to the Vonage VoIP Forum Digest
Vonage Tips
With summer here, you’ll probably be outside more doing activities such as swimming, biking, hiking, or travelling. As such, when you return to your home you’ll probably be a little more tired. nothing like an afternoon nap I always say. But how to prevent calls coming in at the most inopportune time? Well, one of the most popular Vonage features is Do Not Disturb (DND). Simply dial *78 from your Vonage phone to turn on Do Not Disturb and *79 to turn it off. If you forget star codes easily, setup speed-dial 1 and speed-dial 2 on your phone for DND on & off.
Say, did you know you can save 20% on your Vonage phone bill with a special reduced yealy rate of only $239.99? That’s a savings of over $59/year. All you have to do is choose to pay one annual rate instead of a monthly fee. Not sure if this applies to new customers only.
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Vonage VoIP Forum Digest - June 23, 2008
Add comment July 10th, 2008
The latest advancement in the telephony genre is VoIP PBX solutions. The high-speed solutions help the corporate clients to meet their communication needs in a more comprehensive and cost efficient manner. The voice over IP PBX solutions have the capability of transmitting data, image, video and voice over a “unified” IP network. This way of managing a communication infrastructure ensures that the organizations are able to deal with their clients from different parts of the world, quite effectively. As of now, this solution is becoming popular among various enterprises such as contact centres, media houses and MNCs as well. Moreover, the business with multiple branch offices scattered in varied locations- in a country or outside, are also availing the benefits of the same.
With its two inherent benefits- cost and excellent voice quality, the business users are shifting to VoIP PBX solutions from existing PSTN services for facilitating their voice communication. An increase in the returns on investment or RoI is natural to this trend. Importantly, with the IP PBX solutions, business and corporate houses can even keep their regular PSTN telephone numbers working. These advanced solutions connect the business employees with each other, regardless of their physical locations.
An or Internet Protocol Private Branch Exchange helps the enterprises to manage their telephone lines more effectively. The business users can share, add and extend the telephone lines in the pre-existing IP PBX systems. These solutions act as a gateway to both voice and data networks.
This packet switching technology includes ‘unified’ communication features such as scalability and robustness, which any organization seeks for. Moreover, these advanced solutions are able to connect the calls to traditional PSTN lines with the help of optional gateways. Therefore, the users can easily switch the calls between the VoIP and a traditional telephone line - just like any other conventional PBX systems.
To enjoy the communication over the IP PBX system, an organization requires one or more SIP phones and an IP PBX server. The VoIP Gateway is optional, as it helps to connect to existing PSTN lines. Moreover, the IP PBX system also has a directory of all phones/users and their corresponding SIP address.
To conclude, it can be said that investing in the VoIP PBX solutions helps the business and corporate houses to deliver significant savings in the management maintenance. Not only this, business entities can enjoy varied features such as better phone usability, hot desking & roaming, round the clock customer service and scalability. Importantly, most of the features are performed from the user-friendly Windows GUI interface.
Excerpted from:
VoIP PBX Solutions: Enjoy The Benefits of Unified Communication
Add comment June 11th, 2008
In this contemporary world, business and corporate houses are searching for various ways to increase their competitiveness in terms of lowering down the calling costs and improving the organizational proposition. As a matter of fact, the traditional telephone networks are designed to carry low-fidelity signals with a high level of reliability. Though they are very reliable for the audio communication, but are not suited to provide services for digital communication applications. Thanks to the new technology called VoIP- Voice over Internet Protocol for initiating ‘unified’ communication.
The voice over internet protocol allows the users to send & receive voice, data and images over a single IP network. Apart from this, the main attraction of hosted business VoIP services is its calling price. The calling price over this technique is minimal as packet switching technique is used in them. The VoIP solutions use packet-switched networks to facilitate non-real-time data using much less bandwidth. The advantages of internet telephony solutions include flexibility, efficiency, and scalability.
1.: The hosted business VoIP services provides flexibility. As a matter of fact, these services can be used in a variety of configurations to suit a number of users, client/server application requirements and desired bandwidth.
2.: The bandwidth is consumed when needed. Unlike traditional PSTN services, the service providers cover same network for carrying voice and data networks i.e. voice, video, fax, and data traffic. Furthermore, this increases the efficiency of the bandwidth, as many terminals on the same connection are shared with the network.
3.: In the , one can easily extend or add the telephone lines as per the demand of the organization.
These advantages help the users to save money and improve the organizational productivity. As per the statistics, more than 25 million small & medium businesses or SMBs are making use of VoIP services.
To improve the sales and market shares, contact centers have refined their marketing strategies. Considering this fact, VoIP contact center solutions have widened their scope in various sectors including telemarketing, e-mailing, instant messaging and online communication. With the application of hosted contact center VoIP solutions, the users or clients of business and corporate houses are able to grow instantly without spending much on the infrastructural enhancements. Moreover, with these services, the users enjoy freedom to locate and relocate anywhere across the globe.
To conclude, the business users or clients can enjoy the benefits of technical assistance or customer services at any time of the day, as and when required. Hence, it can be stated that hosted business VoIP solutions allow the users to enjoy long distance and international calling at discounted rates.
More:
Know More About Hosted Contact Center VoIP Solutions
Add comment June 9th, 2008